Frequently Asked Questions
Everything you need to know about shopping with Angel's Face.
How long does shipping take and what are the costs?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-10 business days depending on your location. Shipping costs are calculated at checkout based on weight and destination.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you can return your items within 30 days of receipt, provided they are in their original condition with tags attached. Please note that for hygiene reasons, certain items like earrings and hair accessories cannot be returned.
How do I know which size to choose for my child?
Each product page features a detailed size guide to help you find the perfect fit. Our garments are generally true to size, but if you are between sizes, we recommend sizing up to ensure comfort and longevity.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. You can also complete your purchase using PayPal, Apple Pay, or Klarna for flexible payment options.
How should I care for my Angel's Face tutus and garments?
To keep your garments looking magical, we recommend a gentle hand wash or a cool machine wash inside a mesh laundry bag. Always air dry away from direct heat and avoid ironing the delicate tulle layers.
Can I track my order once it has been shipped?
Yes! As soon as your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery's progress.